Recently, two card players filed a lawsuit against SugarHouse HSP Gaming, L.P. and Rush Street Gaming of Chicago after they lost a combined total of close to a quarter of a million dollars at the SugarHouse casino in Philadelphia. The plaintiffs claimed that SugarHouse supplied their table with decks of cards that were illegitimate, including decks that had too few cards, too many cards, or decks that had not been properly shuffled. The lawsuit seeks unspecified damages, which includes the $250,000 in gambling losses, as well as punitive damages and attorney fees.
According to the lawsuit, the two men lost a total of $250,870.18 between the two of them between May 2017 and January 2018. The plaintiffs accused the casino of fraud and failing to provide an honest wagering environment for customers. For example, one casino worker found 16 cards left in an automatic shuffler. Investigators found that the cards were missing from six decks, and those six decks were used in many card games during the previous day, including 46 rounds of blackjack.
A spokesman from SugarHouse released a statement saying that the employees responsible for these infractions have been either disciplined or terminated. In addition, the casino has taken steps to improve the procedures in order to prevent this from happening again.
Other Complaints Against SugarHouse
This is not the first time that SugarHouse has been named in a lawsuit. On July 26, 2018, SugarHouse was fined $100,000 by the Pennsylvania Gaming Control Board for using broken shuffling machines or dealing cards using illegitimate decks from May 2017 to January 2018. SugarHouse did admit that there were a number of occasions when employees did not properly address the warning lights on the automatic shufflers used at poker, blackjack, and mini-baccarat tables. None of the players involved in these games were reimbursed, and the plaintiff accused the casino of failing to provide a “fair and honest wagering environment.”
While most gamblers understand the odds of winning big are against them, there is a certain thrill in the possibility of beating the house. When illegitimate cards are being used, the house has an unfair advantage over players who are trying to win fair and square.
Philadelphia Business Lawyers at Sidkoff, Pincus & Green, P.C. Represent Victims of Unfair Gambling Conditions
If you experienced an unfair or dishonest environment while participating in poker, blackjack, or any other card game at a casino, you are urged to contact the Philadelphia business lawyers at Sidkoff, Pincus & Green, P.C. We will investigate the details of your case and ensure that you receive the financial compensation that you deserve. Protecting your rights is our top priority. To schedule a confidential consultation, call us today at 215-547-0600 or contact us online. From our offices in Philadelphia, we assist clients across Pennsylvania and South Jersey.